Our Jobs

As a leader in collection services, we are currently seeking a motivated full-time Inbound Collections Specialist. If you are an aggressive self-starter and goal-oriented individual, this position is for you.

Essential Functions:

The Inbound Collections Specialist is responsible for the collection of payments in a timely and accurate manner. To be successful, candidates must be able to actively listen to debtor questions or concerns and respond appropriately. This role requires patience, empathy, and problem-solving skills, while following all collections policies and procedures.

• Answering incoming phone calls and attempting to get partial or full payment

• Transferring inbound phone calls to appropriate parties

• Distributing incoming mail to appropriate parties

• Responding to voicemail messages

• Monitors and responds to all e-mail groups quickly and efficiently

• Monitoring and answering incoming chat box in a timely manner

• Make outbound phone calls in attempt to get full or partial payment

Qualifications:

• High School Diploma or equivalent

• Strong organizational, communication, negotiation, and decision-making skills

• Attention to detail

• Strong proficiency with Microsoft Office, and Outlook

• Goal-oriented with the ability to work in a fast-paced environment.

Job Type: Full-time

Hours: Monday-Friday

Benefits:

• 401(k)

• Dental insurance

• Health insurance

• Life insurance

• Paid time off

• Vision insurance

Physical setting:

• Office

As a leader in collection services, we are is currently seeking a motivated full-time Outbound Resolution Specialist. If you are an aggressive self-starter and goal-oriented individual, this position is for you. We are looking for that person who wants to grow with the company.

Essential Functions:

The Outbound Resolution Specialist is responsible for the collection of payments in a timely and accurate manner. To be successful, candidates must be able to actively listen to debtor questions or concerns and respond appropriately. This role requires patience, empathy, and problem-solving skills, while following all collections policies and procedures.

• Making outbound phone calls and attempting to get partial or full payment

• Transferring calls to appropriate parties

• Distributing incoming email to appropriate parties

• Responding to voicemail messages

• Monitors and responds to all e-mail groups quickly and efficiently

• Monitoring and answering incoming chat box in a timely manner

• Answering inbound phone calls in attempt to get full or partial payment

Qualifications:

• High School Diploma or equivalent

• Strong organizational, communication, negotiation, and decision-making skills

• Attention to detail

• Strong proficiency with Microsoft Office, and Outlook

• Goal-oriented with the ability to work in a fast-paced environment.

Job Type: Full-time

Benefits:

• 401(k)

• Dental insurance

• Health insurance

• Life insurance

• Paid time off

• Vision insurance

Schedule:

Monday to Friday

Supplemental pay types:

Bonus pay